Job Overview

Provides technical and administrative support activities in a geographical area including repair, preventative maintenance and upgrades on LASER/Phaco surgical equipment in order to provide the highest level of service, maximize customer satisfaction and effectively grow territory

Qualifications:

• 4 Years directly related experience (OEM certs, Independent study certification, Mentor documentation)
• The ability to fluently read, write, understand and communicate in English, understand Microsoft Office and gmail
• 1 year troubleshooting complex technical instruments or devices preferably with computer and/or electronic assembly, maintenance, or repair experience

Responsibilities and Duties:

• Provide timely technical services on LASER/Phaco surgical equipment as required including phone support and onsite corrective maintenance, preventive maintenance, installation, and other service related duties. Tech manages their day-to-day schedule with help as needed from manager and senior service reps
• Responsible for customer satisfaction on assigned territory. Ensures a high level of communications with customers, sales force, operations, and within the operating region to ensure customer needs are rapidly addressed
• Communicates equipment problems, quality issues and customer concerns to the appropriate in-house personal within the established guidelines
• Expense management and perform duties within budgetary guidelines
• Manages assigned inventory
• Strategically promote, educate and market SandoSurgical services to customers
• Properly manages company assets (Tablet, (loaned)test equipment, consumables, etc.)
• Provides timely and accurate documentation on services performed

Job Overview

Provides technical and administrative support activities in a geographical area including repair, preventative maintenance and upgrades on LASER/Phaco surgical equipment in order to provide the highest level of service, maximize customer satisfaction and effectively grow territory

Qualifications:

• 4 Years directly related experience (OEM certs, Independent study certification, Mentor documentation)
• The ability to fluently read, write, understand and communicate in English, understand Microsoft Office and gmail
• 1 year troubleshooting complex technical instruments or devices preferably with computer and/or electronic assembly, maintenance, or repair experience

Responsibilities and Duties:

• Provide timely technical services on LASER/Phaco surgical equipment as required including phone support and onsite corrective maintenance, preventive maintenance, installation, and other service related duties. Tech manages their day-to-day schedule with help as needed from manager and senior service reps
• Responsible for customer satisfaction on assigned territory. Ensures a high level of communications with customers, sales force, operations, and within the operating region to ensure customer needs are rapidly addressed
• Communicates equipment problems, quality issues and customer concerns to the appropriate in-house personal within the established guidelines
• Expense management and perform duties within budgetary guidelines
• Manages assigned inventory
• Strategically promote, educate and market SandoSurgical services to customers
• Properly manages company assets (Tablet, (loaned)test equipment, consumables, etc.)
• Provides timely and accurate documentation on services performed

Job Overview

Provides technical and administrative support activities in a geographical area including repair, preventative maintenance and upgrades on LASER/Phaco surgical equipment in order to provide the highest level of service, maximize customer satisfaction and effectively grow territory

Qualifications:

• 4 Years directly related experience (OEM certs, Independent study certification, Mentor documentation)
• The ability to fluently read, write, understand and communicate in English, understand Microsoft Office and gmail
• 1 year troubleshooting complex technical instruments or devices preferably with computer and/or electronic assembly, maintenance, or repair experience

Responsibilities and Duties:

• Provide timely technical services on LASER/Phaco surgical equipment as required including phone support and onsite corrective maintenance, preventive maintenance, installation, and other service related duties. Tech manages their day-to-day schedule with help as needed from manager and senior service reps
• Responsible for customer satisfaction on assigned territory. Ensures a high level of communications with customers, sales force, operations, and within the operating region to ensure customer needs are rapidly addressed
• Communicates equipment problems, quality issues and customer concerns to the appropriate in-house personal within the established guidelines
• Expense management and perform duties within budgetary guidelines
• Manages assigned inventory
• Strategically promote, educate and market SandoSurgical services to customers
• Properly manages company assets (Tablet, (loaned)test equipment, consumables, etc.)
• Provides timely and accurate documentation on services performed